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Xbox Live Melting Under Movie Download Pressure PDF Print E-mail
Thursday, 23 November 2006

Xbox melting under pressure. The interest and anticipation for HD movies from the Xbox Live Marketplace is causing the service to buckle under all the traffic. Currently working on a review of the new service, TechDigs.net has been trying to download a ~6GB HD movie since the service launched. It looks like the Xbox Live service only gives you a couple of tries to download movies. For us, the download failed twice and we had to resort to calling Xbox Live support in order to get our points back so we could try again.

Thirty minutes later, a helpful tech support supervisor stated, "...we are having a lot of trouble with the Video Marketplace. We've had our tech team working on this since 4:30 in the afternoon on Wednesday and they're currently still working on it..." At this point, it's unclear whether anyone has successfully downloaded a full-length HD movie.

Interestingly, our failures did not display any error messages; instead the movie just disappeared from active downloads and showed incomplete files in the memory that then must be deleted. Smaller files may work more reliably, but larger files are failing. Our Xbox 360's broadband connection consistently tests out at 12 megabits per second, so it's not our connection. They confirmed it was at their end.

More to come...

Update: Xbox Live download problems have been resolved. See our complete review

Waiting...

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Comments (4)add comment

a 360 User said:

 
I just started a download for a HD movie at 7pm its now at 1% i want to see if this is going to be fast but i dont see it comming to me any time quick. i have a 30mbps connection and it should be going alot faster LOL but i dont see that.

we will see if it takes 4 to 5 days because that would be crazy retarted. i could have gone to BLOCKBUSTER rented the movie for 2 days or even bought it for a few extra bucks.

November 23, 2006

TechDigs.net said:

 
a 360 User: I think we're all seeing the same thing. Clearly MS has some work to do before we can consider this a realistic option, especially at $6 per.
November 23, 2006

a 360 User said:

 
well i'm back and still downloading last night at 10:30pm it was at 6% now at 10:11s AM it at 35% WOW it moved

i rather still go rent or buy it now
November 24, 2006

MrFuzion said:

 
Ive been downloading a movie for 2 days smilies/smiley.gif lol its at 44%!!! about every hour i check my 360 and i find that it isnt downloading it and i have an incomplete file on my hard drive... what i do is DL it again..and again.. this really was just to test this service.. but for now ill stay with blockbuster.
November 25, 2006

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